Terms and Conditions/Privacy Policy
Terms and Conditions/Privacy Policy – Book of You Ltd
Terms and Conditions
1. Introduction
Please read these terms of use carefully before using this website. If you do not agree to these terms, do not use the website.
The Book of You Ltd. website and all the information, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the website (collectively referred to as “Content”), is intended for the lawful use of Book Of You’s customers, employees and members of the website.
In these conditions, the term “Book Of You” or “us” or “we” refers to the owner of the website, Book Of You Ltd, company number 7393392.
The Terms and Conditions of Use constitute the entire agreement between you and Book Of You Ltd and govern your use of the website, superseding any prior agreements between you and Book Of You Ltd relating to your use of this website. Use of this website constitutes agreement to the Terms and Conditions of Use. You will be required to confirm acceptance of these terms upon registration.
2. Acceptance of Terms and Conditions of Use
In visiting or accessing this website, you are agreeing to comply with and be bound by the following Terms and Conditions of Use, which together with our Privacy Policy, Code of Conduct Copyright Policy, govern Book Of You Ltd’s relationship with you.
Further, you affirm that you are more than 18 years of age, agree to comply with all local laws regarding online conduct and acceptable content; and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions of Use, and to abide by and comply with these Terms and Conditions of Use.
3. Intended Audience / Use
This website is intended for use by the general public. The website is controlled and operated in whole or in part by Book Of You Ltd from its offices within the United Kingdom.
Book Of You makes no representation that these materials are appropriate or available for use in other countries. Those who access the website from other countries do so at their own risk and are responsible for compliance with local laws.
Book Of You reserves the right in its sole discretion to refuse or terminate access to the website by you at any time.
4. Restrictions on Use of Content
The unauthorised copying, displaying or other use of any Content from this website is a violation of the law.
The website’s Content is protected in the UK and internationally by a variety of laws, including, copyright, trademark, patent laws (collectively known as “Rights”).
Book Of You Ltd reserves all rights not expressly granted to the website and the Content. In addition to Book Of You’s Rights in individual elements of the Content it has provided to the website (“Book Of You Content”), Book Of You own a copyright in the selection, coordination and arrangement of the Book Of You Content and website.
You are granted permission to access the Book Of You Content from the website solely for your personal, non-commercial use. You may print out a copy of the Book Of You Content solely for your personal use. In doing so, you may not remove or alter any trademark or copyright appearing on any of the Book Of You Content. This permission terminates automatically if you breach any of these Terms of Use.
Book Of You Ltd own full and complete title to the software of the website; the software, including all code, files, images, contained in or generated by the software, and accompanying data.
Book Of You does not grant you any permission to use the Book Of You Content other than the permission expressly stated in these Terms of Use. All other use of Book Of You Content from the website may not be made without Book Of You Ltd’s express consent.
In addition to Book Of You Content, the website contains content provided by third parties, specifically, User Content, as defined below. You may access User Content solely
(1) for your information and personal use;
(2) as intended through the normal functionality of the services offered on the website; and/or;
(3) for Streaming. “Streaming” means a digital transmission of an audiovisual work via the Internet from the website to a user’s device, intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the user.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted here, including any use, copying, or distribution of User Content obtained through the website for any commercial purposes.
You agree not to interfere with security-related features of the website or features that prevent the use or copying of any Content. You understand that when using the website, you will be exposed to User Content from a variety of sources, and that Book Of You Ltd is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Content.
You further understand and acknowledge that you may be exposed to User Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Book Of You Ltd with respect thereto.
5. Book Of You Membership
In order to access services on this website, you have to establish a membership account.
You must provide accurate and complete information when establishing such an account.
You may not use an account that is not yours without permission from the account owner.
You are responsible for your password security., You must notify Book Of You if the security of your password has been breached. Book Of You is not liable for losses caused by any unauthorised use of your account. You may be liable to Book Of You for losses it incurs as a result of unauthorised use of your account.
6. User Submissions and Content
As a registered account holder of this website, you may upload, display, publish or otherwise submit (“Submit”) audio-visual works, photographs, video, text, music, software and other materials and information (collectively, referred to as “Content”) to the website. Book Of You Ltd does not guarantee security or confidentiality of any Content. We do put security procedures in place to protect it from loss or corruption. These steps are outlined in our Security Policy.
You retain any ownership rights you have in the Content you post. By posting Content you are granting to all members of your ‘Book of You’ group, permission to use your Content as permitted by these Terms and Conditions of Use, including, without limitation, a non-exclusive, world-wide, royalty-free license to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Content without having your name attached to it.
While it is our intention to safely and securely store your Content, we cannot accept responsibility in the event that uploaded content is lost or damaged. We advise users of Book Of You Ltd to retain original copies of the Content uploaded to the website. No compensation will be paid with respect to the use of your Content.
You are solely responsible for your own Content and the consequences of posting or publishing it. By posting Content protectable under UK and international copyright laws, you warrant and represent that:
1. you are the copyright owner of such Content, or that the copyright owner of such Content has granted you permission to use such Content
2. you have the rights necessary to grant the licenses and sub-licenses described in these Terms and Conditions of Use, and
3. that each person depicted in such Content, has provided consent to the use of the images including the distribution and public display of such images.
You are expressly prohibited from posting to the website any unlawful, threatening, libellous, defamatory, obscene or pornographic material, or any other material that could give rise to any civil or criminal liability under the law.
Book Of You Ltd does not endorse any Content or any opinion, recommendation, or advice expressed, and Book Of You Ltd expressly disclaims any liability in connection with Content. Book Of You Ltd does not permit copyright infringing activities or infringement of intellectual property rights on its website, and Book Of You Ltd will remove any Content if properly notified that such Content infringes on another’s intellectual property rights. Book Of You Ltd reserves the right to refuse, move or remove Content without prior notice. Book Of You Ltd assumes no responsibility for monitoring the website for inappropriate or illegal Content or activity, but reserves the right to do so. In any event, Book Of You Ltd does not assume any responsibility for removing offensive or illegal Content.
7. Trademarks and Service Marks
There are a number of logos, trademarks, brands and product designations (“Marks”) found on this website. By making the Marks available on this website, Book Of You Ltd is not granting you a license to use them in any fashion. Access to this website does not confer upon you any license to the Marks under any of Book Of You’s or any third party’s intellectual property rights. No Book Of You Marks may be used as a hyperlink or otherwise without prior written permission.
8. Copyright Infringement
Book of You Ltd respects the intellectual property rights of others and we prohibit users from uploading or posting on the website any materials that violate another party’s intellectual property rights. When we receive proper Notification of Alleged Copyright Infringement as described in our Copyright Policy , we promptly remove or disable access to the allegedly infringing material and terminate the accounts of repeat infringers in accordance with the Digital Millennium Copyright Act. If you believe that any material on the website infringes upon any copyright which you own or control, you may send a written notification of such infringement to our Agent. Please see our Copyright Policy or more information on how to report infringement of your copyright.
9. Indemnity
You agree to indemnify and hold Book Of You, and its affiliates, officers, agents, other partners and employees, harmless from any claim or demand, including reasonable lawyer’s fees, made by any third party due to or arising out of your use of the website, Content you submit, your violation of these Terms of Use, or your violation of any laws.
10. Privacy Policy
The collection and use of personally identifiable information about you through this website is subject to the Privacy Policy. This website is intended for use by persons over the age of 18. No information should be submitted to or posted on this website by users under 18 years of age, unless with the express knowledge and permission of their parent or guardian. Book Of You Ltd encourages parents to take an active role in their children’s use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet via the CEOP website.
11. Links to 3rd party websites
The Book of You website may provide links to other third-party websites. Book Of You Ltd makes no representations whatsoever about any other website which you may access through this website. Because Book Of You has no control over such websites and resources, you acknowledge and agree that Book Of You Ltd is not responsible for the availability of such external websites or resources and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources. It is up to you to take precautions to ensure that whatever you select for your use is free of viruses, worms, trojans and other destructive items. Book of You Ltd does not offer endorsement or recommendation of the third party or its products
and services. Book Of You Ltd makes no representation or warranty as to any third party Content, products or services. You agree that Book Of You will not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such third-party Content, products or services available on or through any such website.
12. Notices
Book Of You Ltd may provide notices of changes to the Terms of Use or other matters by displaying notices or links to notices to you generally on the website. Book Of You Ltd is not required to notify you of changes to the Terms and Conditions of Use. It is your responsibility to check the Terms of Use regularly to ensure you are familiar with the current terms.
13. Disclaimers
Book of You Ltd does not warrant or make any representations regarding the availability, use, security, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the content of the website. Any material downloaded or otherwise obtained through the use of the website is done at your own risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material, or use of this website. The content of the website is provided “as is” and on an “as available” basis, without warranties of any kind either express or implied.
14. Limitation of liability
Book Of You Ltd, its affiliates, officers, agents or other partners and employees, will not be liable for any damages of any kind arising out of the inability to use this website, its content, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure, and all other direct, indirect, special, incidental, exemplary or consequential damages even if Book of You Ltd has been advised of the possibility of such damages.
Book Of You Ltd’s total liability to you collectively with that of any of its affiliates, officers, agents, or other partners and employees, for all losses, damages, and causes of action, including but not limited to those based on contract, tort or otherwise, arising out of your use of this website will not exceed £100.
15. Termination
You agree that Book Of You Ltd, in its sole discretion and without prior notice, may terminate or restrict your use or access to this website for any reason, including, without limitation, if Book Of You Ltd believes you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions of Use and the Code of Conduct.
Privacy Policy
Please read Book of You Ltd’s Privacy Policy carefully. We take your privacy seriously and want to make sure you have full control over who can view any content you place on the website. It is important to understand, however, that any content shared on the website can be copied and used outside of this website and our control.
This privacy policy (“Privacy Policy”) will tell you what information we collect about you and about your use of our website www.bookofyou.co.uk (“website”). It will explain how we protect that information and what choices you have about how it is used. We urge you to read this Privacy Policy carefully so that you will understand clearly how Book Of You Ltd. may collect and use information provided by you.
Book Of You Ltd. will inform you of the following in this Privacy Policy:
– What personally identifiable information of yours is collected;
– What organisation is collecting the information;
– How the information is used;
– With whom the information may be shared;
– What choices are available regarding collection, use and distribution of the information;
– What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
– How you can correct any inaccuracies in the information.
Please remember that any information (including information of a financial and/or other personal nature) that you share with the public, friends or family (by creating a Book of You, commenting on Content, etc.) is not protected by this Privacy Policy, and that such postings will be seen by third parties not related to or controlled by Book Of You. If you access a third party website from a link on the website, any information you reveal on that website is not subject to this Privacy Policy and, Book Of You is not responsible for the privacy practices or the content of those websites.
1. Information collected by Book Of You or on Book Of You’s behalf
A. Personal Information
This is information that can be used to identify or contact you. We collect the Personal Information that you provide to us in two general and distinct ways:
(1) when you choose to purchase or utilise various services or products offered by Book Of You and/or its affiliated business partners, or
(2) when you choose to participate in surveys or send emails to Book Of You
B. Registration And Other Information
You may view or use portions of our website without registering or submitting any Personal Information. In that case, the only information we collect will be non-personal information collected through the use of cookies. However, in order to have access to certain products and services available on the website, you are required to complete a registration form and provide other information, including Personal Information, reasonably necessary for us to provide the products and/or services for you.
We may from time to time use the email address provided in your contact information, to inform you of useful product enhancements or services designed to enhance your enjoyment of the Book Of You website, or to send you a regular email Newsletter. You can unsubscribe from this Newsletter at any time by following the link within it.
C. Cookies
We collect anonymous, non-confidential, and non-personal information when you use our website, send us emails, or respond to special promotions or newsletters that we may send to you from time to time. For example, cookies are small computer files that we transfer to your computer’s hard drive that allow us to know how often someone visits a website and the activities they conduct while on that website (such as the pages you view, whether you clicked on a product purchase link, etc.). Every computer is assigned a different cookie by Book Of You. The information collected by cookies helps us dynamically generate content on web pages or in emails specifically designed for you and also allows us to statistically monitor how many people are using our website and selected affiliated business partners websites, or are opening our emails. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content. It may be possible to link non-personal cookie information to Personal Information collected. You may be able to turn off cookies in your browser, but this may hinder our ability to provide you with certain services or your ability to enjoy certain features of the website.
D. Emails and Newsletters
We collect anonymous, non-personal information about your use of emails and newsletters that we may send to you from time to time. In some cases, when you click on a link or an advertisement in an email or newsletter, your browser may be momentarily directed to the website of a third party which, acting on Book Of You’s behalf (see Disclosure to Web website Service and Content contractors, below), notes or “counts” your response to the email or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you.
E. Public Forums
This Privacy Policy does not apply when you use Book Of You’s public forums if and when they become available. As a service to our users, Book Of You may feature forums where users can post and share information and support one another or where users can post questions for other users to answer. You should be aware that any information shared in a chat room, forum, or other type of posting is public information and may be seen, disclosed to or collected by third parties that do not adhere to our Privacy Policy. You should think carefully before disclosing any personal information in any online public environment.
2. Disclosure of your information
A. Generally
Except as written in this Section 2, or specifically agreed to by you, Book Of You Ltd will employ best efforts to not use or disclose any Personal Information it gathers from you unless reasonably required in order to answer your questions, provide products and/or services you may request or purchase from Book Of You (such as, information we need to share with Paypal), or to comply with governmental or internal record-keeping requirements as reasonably required. We may release Personal Information to third parties:
(1) to comply with valid legal requirements such as a law, regulation, search warrant, witness summons or court order; or
(2) in special cases, such as a financial threat to you or others. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.
B. Disclosure to Book Of You’s Subsidiaries
Book Of You may disclose Personal Information to its corporate subsidiaries. Any Personal Information provided to Book Of You’s subsidiaries will be treated by those subsidiaries in accordance with the terms of this Privacy Policy.
C. Disclosure to Book Of You’s Contractors
Book Of You’s contractors may sometimes have limited access to your Personal Information in the course of providing products or services to Book Of You. These contractors include suppliers that provide us with technology, services, and/or content related to operation and maintenance of our website. These contractors also may have access to your email address to send newsletters or special promotions to you on our behalf or to send emails to you for purposes such as conducting market research on our behalf. Access to your Personal Information by these contractors is limited to the
information reasonably necessary in order for the contractor to perform its function for Book Of You.
D. Disclosure to website Service and Content Contractors.
Certain content and products and services offered to you through our website are served on websites hosted and operated by a company other than Book Of You (“Third Party Contractor Web websites”). Therefore, if you purchase services or products through one of these Third Party Contractor Web websites, you will be purchasing it from the Third Party Contractor and not from Book Of You. Further, you should be aware that any information you disclose once you access these other websites is not subject to this Privacy Policy. Book Of You does not endorse and is not responsible for the privacy practices of these Third Party Contractor websites and, therefore, you should review the privacy policy posted on the other website to understand how that Third Party Contractor website
collects and uses your Personal Information. Also, if you have reason to believe that you may be leaving our website and entering a Third Party Contractor website, you should be cautious about providing any Personal Information until you have reviewed the privacy policy posted on the other website.
E. Disclosure to Linked websites.
For your convenience there may be links to websites operated by companies other than Book Of You that are not contractors who provide content, products, and/or services through our Web website (“Third Party Web websites”). These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors or affiliated business partners of Book Of You. Book Of You does not disclose your Personal Information to these Third Party Web websites without obtaining your consent. Book Of You does not endorse and is not responsible for the privacy practices or content of these websites. If you choose to link to one of these Third Party Web websites, you should review the privacy policy posted on this other website to understand how that Third Party Web website collects and uses your Personal Information.
F. Disclosure of Aggregate Information.
Book Of You may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users (“Aggregate Information”). For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our website. We may not limit the third parties’ use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.
3. How Book Of You handles privacy and security internally
Book Of You wants your Personal Information to remain as secure and accurate as possible. We implement appropriate measures and processes to protect your Personal Information and maintain its quality, such as encryption. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is always some risk that thieves could find a way to thwart our security systems. Therefore we cannot and do not guarantee that your Personal Information or Private Events will not be viewed by unauthorised persons.
4. Your privacy choices
This privacy statement applies only to the website. The website may contain links to other websites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Book Of You has no control over and is not responsible for the privacy practices of such other websites. We encourage you to look for and review the privacy statements of each and every website that you visit through a link or advertisement on Book Of You’s Web website or any website that collects Personal Information from you.
5. Updating your personal information and contacting Book Of You
You can always contact us in order to;
(1) delete your Personal Information from our systems,
(2) update the Personal Information that you have provided to us, and
(3) change your preferences with respect to marketing contacts or other activities,
by emailing us at contact@bookofyou.co.uk. Such changes will not have any effect on other information that Book Of You maintains. If you have a complaint or problem you may email us at contact@bookofyou.co.uk and the Customer Service department will forward your complaint to the appropriate Book Of You Ltd department for a response or resolution. We try to answer every email in a timely manner but are not always able to do so.
You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to Book Of You from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request, we will endeavour to delete all Personal Information stored in the databases we actively use for research and daily business activities, as well as other readily searchable media. Further, you understand and acknowledge that even after removal, instances of your events and Personal Information may remain viewable in cached and archived locations. Any nefarious collection, distribution, or general exploitation of information, media, and content on the website is a violation of the Book Of You Terms and Conditions of Use and should be reported.
In the future and without notice to you, we may make significant or non-significant changes to our privacy policy affecting the use of the Personal Information you provide to us or other information we have gathered. You should visit our website from time to time and read our Privacy Policy then in effect to familiarise yourself with the current version. Your continued use of the Book Of You website and services is considered understanding and acceptance of the updated Privacy Policy
Copyright Policy
A. If you believe that any Content on our website has been posted in violation of your copyrights, you may submit a written communication to our Designated Agent. The Notice must contain substantially the following information:
1. Identify in sufficient detail the copyrighted work or intellectual property that you claim has been infringed so that we can locate the material. For example. If multiple copyrighted works at a single online website are covered by your notification, you may provide a representative list of such works at that website.
2. Identify the url or other specific location on the website where the material described in Item 1 is located. You must provide us with reasonably sufficient information to locate the alleged infringing material.
3. Include the electronic or physical signature of the owner of the copyright or a person authorised to act on the owner’s behalf.
4. Include a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
5. Include a statement by you that the information contained in your Notice is accurate and that you attest under the penalty of perjury that you are the copyright owner or that you are authorised to act on the copyright owner’s behalf.
6. Include your name, mailing address, telephone number and email address.
You may submit your Notice to our Designated Agent by email as set forth below:
contact@bookofyou.co.uk
Please note that you may be liable for damages, including court costs and solicitors fees, if you materially misrepresent that content on our website is infringing copyright. Filing a false Notice constitutes perjury.
Upon receiving a proper Notice as described in this Section A, we will remove or disable access to the allegedly infringing material and promptly notify the alleged infringer of your claim. We also will advise the alleged infringer of how they may respond to your claim and/or restore this material. For information on copyrights, please visit www.copyrightservice.co.uk.
B. If you believe your own User Content has been removed from our website as a result of mistake or misidentification , you may submit a written Counter Notification to our Designated Agent. Your Counter Notice must include substantially the following:
1. Identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled.
2. Your name, address and telephone number.
3. A statement under penalty of perjury that you have a good faith belief that the material in question was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. Your physical or electronic signature.
You may submit your Counter Notice to our Designated Agent by E-Mail as set forth below:
contact@bookofyou.co.uk
If you send us a valid, written Counter Notice meeting the requirements described above, we will restore your removed or disabled material after 10 business days but no later than 14 business days from the date we receive your Counter Notice, unless our Designated Agent first receives notice from the party filing the original Notice informing us that such party has filed a court action to restrain you from engaging in infringing activity related to the material in question.
Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorney’s fees. Filing a false form on this page constitutes perjury and will be punished to the full extent of the applicable laws.
Code of Conduct
The terms in this Code of Conduct carry the meaning attributed to them in the Terms and Conditions of Use. By using the Book Of You website, you agree not to post any User Content that:
ñ is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, sexually explicit, libellous, invasive of another’s privacy, hateful, or is racially, ethnically or otherwise objectionable;
– you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
– infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
– constitutes unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation,
– contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
– harm, solicit, intimidate, harass, threaten, bully, or defame minors in any way;
– impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
– forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the website;
– sell or transfer your Book of You user account, or purchased media and content to any individual or entity;
– cover or obscure textual, graphical, or relevance-based advertisements on your personal page via any means;
– use the website in an automated manner, such as, using scripts to send User Content, create submissions, or otherwise ‘game’ any rank or prestige systems or services to your benefit or detriment;
– circumvent, modify or disable any security software that is part of the website or assist others in doing so;
– interfere with or disrupt the service or servers or networks connected to the service, or disobey any requirements, procedures, policies or regulations of networks connected to the service;
– “stalk” or otherwise harass another person or entity;
– collect or store personal data about other users;
– solicit personal information from persons under 18 years of age; or delete any proprietary notices appearing on Content other than your own. behave in a rude or lascivious manner when interacting with other customers of the website
Book of You Privacy Policy (GDPR Compliant)
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
1.4 In this policy, “we”, “us” and “our” refer to Book of You CIC. For more information about us, see Section 13.
2. Credit
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases of the processing.
3.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is you. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent.
3.3 We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
3.4 We may process your personal data that are provided in the course of the use of our services (“service data”). The service data may include photos, video and audio as a part of your Book. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.
3.5 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
3.6 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.7 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.8 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely [the proper protection of our business against risks.
3.9 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.10 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3.11 We understand that special safeguards are needed so that vulnerable adults, including but not exclusively those with dementia, can have their privacy protected online. We recognise that vulnerable adults may not understand our policy in full or be able to make informed decisions about choices available. We recommend that users of the system take special care to protect the personal data of vulnerable adults online.
4. Providing your personal data to others
4.1 We may disclose personal data to our suppliers or subcontractors identified at www.livetech.co.uk insofar as reasonably necessary for technical support and hosting of our services.
4.2 Financial transactions relating to our website and services are handled by our payment services providers, Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at www.paypal.com/uk/home .
4.3 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. International transfers of your personal data
5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
5.2 The hosting facilities for our website are situated in the USA (Amazon Web Services https://aws.amazon.com/free) and in the UK (WordPress www.wordpress.com) The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards.
6. Retaining and deleting personal data
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria: 6 months after date of last usage of the Book
6.4 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Amendments
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7.3 We may notify you of changes to this policy [by email or through the private messaging system on our website].
8. Your rights
8.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
8.2 We may withhold personal information that you request to the extent permitted by law.
8.3 You may instruct us at any time not to process your personal information for marketing purposes.
8.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
9. About cookies
9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
10. Cookies that we use
10.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website
(b) status – we use cookies [to help us to determine if you are logged into our website
(c) personalisation – we use cookies [to store information about your preferences and to personalise the website for you
(d) security – we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
(e) analysis – we use cookies to help us to analyse the use and performance of our website and services
11. Cookies used by our service providers
11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
12. Managing cookies
12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features on our website.
13. Our details
13.1 This website is owned and operated by Book of You CIC.
13.2 We are registered in England and Wales under registration number 7593392 and our registered office is at Llwyn Onn, Galltegfa, Ruthin, Denbighshire LL15 2AR.
13.3 Our principal place of business is at Birch House, Hen Lon Parcwr, Ruthin, Denbighshire LL15 1NA
13.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website from time to time.
14. Data protection officer
14.1 Our data protection officer’s contact details are: Kathy Barham, Operations Manager, Book of You, Kathy@bookofyou.co.uk